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Tuesday, October 10 • 3:30pm - 4:00pm
I Called D!BS: Show Me Your Favorite Study Room

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OBJECTIVE

McGoogan Library of Medicine launched a self-service reservation system for open study rooms in Spring 2016 to address the issues in the previous room key-check-out system.  We explored options to make the rooms more available for all students and chose D!BS, an online reservation system. The Library anticipated the launch of D!BS to help with better utilize of study space (a common complaint) and led to overall user satisfaction. This presentation will discuss the steps taken to initiate the self-service study room reservation system from choosing a platform to training staff, marketing, and finally responses from the McGoogan Library patrons.

METHODS

Utilizing a mix-methods approach, we opened a survey asking for responses from individuals to indicate their preference for the online study room reservation system, D!Bs, as well as feedback regarding the system itself, including suggestions for improvement.

RESULTS

Available at the time of presentation.

CONCLUSION

The initial results indicate the implementation was a success. Staff appreciated saving time due to decrease maintenance of the rooms and the check-out process. Further, staff continued relationships with patrons through education of system, assistance, and technical support. The library also anticipates a complete renovation to commence in 2018/2019. Strategic initiatives will explore continuing with the current product, using university's centralized room scheduling or another platform. Experience with D!BS and student responses are anticipated to affect the decision. The comments received will assist with renovation decisions (e.g. signage, usage hours, marketing).


Presenters
SC

Sue Clark

Library Technician II, Education and Research Services, McGoogan Library of Medicine, University of Nebraska Medical Center
DD

Danielle Drummond

Education and Research Services Associate, Education and Research Services, McGoogan Library of Medicine, University of Nebraska Medical Center
avatar for Alissa Fial

Alissa Fial

Education & Research Services Librarian, McGoogan Library of Medicine, University of Nebraska Medical Center


Tuesday October 10, 2017 3:30pm - 4:00pm
Grand Ballroom Tiger Hotel
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Attendees (2)